Softmogul's COVID-19 response
The global spread of COVID-19 is affecting every one of us. The hospitality industry is among the most affected during this global crisis.
We are with you
At Softmogul, we are people first, and we do what we do with the belief that technology can help businesses like yours and can be a valuable tool in a moment like this.
We are all adapting and responding in our own way, and Softmogul wants to continue to play a role in helping the hospitality industry emerge stronger. We know our customers depend on Softmogul products all the time, and we always want to do everything in our power to support you. We are strong if you are strong.
How we are helping
No subscription fees
We are waiving all software subscription fees for the month of April, May, June and July for all our existing customers globally.
Extended 90-day free trial
We are extending the free trial period of all products from 14-days to 90-days for all new customers. If you are currently on a 14-day trial, it will automatically extend to 90 days.
Free email marketing
Staying connected to guests is always important, but now it’s even more so. We are making Softmogul Marketing available to all new and existing customers for free until September 30.
Switching to Softmogul
We know that switching to a new platform can be energy and time consuming. That's why we have designed a simple process to make your onboarding as seamless as possible even on times like this. A dedicated account manager will help you configure your account, migrate all your existing data and train your staff remotely for free.
Our support team is working 24/7 to assist you, reach out via phone, email, live chat, and social media. We have created a new page to help you discover more on how to make a seamless switch.
What's ahead of us
As you may be aware now, our Worldwide Hotel Technology Conference has been postponed. We are closely monitoring the progress with COVID-19 and we will notify you as soon as we have an announcement to make.
There is no doubt that after COVID-19 the hospitality industry will change, that is why innovation is more important than ever before. We will be there with you, building new solutions for what you need right now and in the future.
Stay informed
- For the most up to date information and guidance on the COVID-19 outbreak, visit the WHO website.
- For up to date statistics and data, visit the Our World in Data website.
The entire Softmogul team is indebted to the heroic first responders, doctors, nurses, researchers, public health experts and public servants globally who have given every ounce of their spirit to help the world meet this moment. We do not yet know with certainty when the greatest risk will be behind us.
As President Roosevelt, a true optimist said:
Do what you can with all you have, wherever you are.
It is how we choose to meet big challenges. We believe in the value of always giving it your all, no matter what you have or where you are.
Together, we’ll make it through.
Press Contact:
press@softmogul.com